FastKept support
Need help, found a bug, or have an idea? Email support@solsticesuiteapps.com. A real person reads every message, usually within two business days.
Helpful details: your phone model, iOS or Android version, the app version (Profile → About once released) and what happened. Please don't send health data, photos or other private content unless you choose to.
Privacy requests
For access or deletion requests, email privacy@solsticesuiteapps.com.
Subscriptions
ALL FEATURES ARE FREE. Use the app without an account. We only ever show ads for our own apps, and they are occasional and dismissible. An optional subscription removes all ads and automatic signup reminders in all of our apps on your iPhone. Every feature stays free either way. Supporter subscriptions are billed and managed by Apple and remove ads in all of our apps on your iPhone. To cancel, open iPhone Settings → your name → Subscriptions. Refund requests go through Apple at reportaproblem.apple.com.
Company
Solstice Labs LLC, a Colorado limited liability company. Mailing address: 215 S Wadsworth Blvd Ste 400, Lakewood, CO 80226.
Common questions
Can I download FastKept now?
FastKept is free on the App Store for iPhone (download it here) and on Google Play for Android (get it here).
Will I need to pay for anything?
No. ALL FEATURES ARE FREE. An optional supporter subscription ($0.99/week, $2.99/month or $19.99/year in the US) will remove ads and automatic signup reminders only. Final prices will follow the App Store listing and may vary by region.
Do I need an account?
No. The timer, history, plans, reminders and export work without an account or internet connection.
Does the app tell me when to eat or how long to fast?
No. You choose your plans and when fasts start and end. FastKept gives no personalized medical or diet advice and does not assume a fast was completed just because a timer ended.
Is my history backed up?
Records are stored on your device. Backup, restore and sync are not part of the current plan, so use CSV export to keep your own copy. We will update this policy before launch to match the released app.